Metis HR – Case Study
This case study highlights how Metis HR effectively assisted an Engineering Company in addressing and successfully resolving workplace harassment. If your company is facing harassment concerns, contact Metis HR today at admin@metishr.co.uk. We can provide the necessary support to resolve workplace harassement.
Introduction:
Metis HR, is a leading HR consultancy that specialises in addressing complex workplace issues. This case study details how Metis HR successfully assisted in resolving workplace harassment for an engineering company, after a shift leader’s inappropriate behaviour towards a new employee was brought to their attention. The case highlights the importance of addressing workplace harassment. Acting promptly and professionally.
Background:
Metis HR was contacted by the MD for assistance with a situation that had rapidly escalated. There was a serious workplace concern as shift leader in the company had been engaging in flirtatious behaviour. Additionally, although this behaviour was directed at an employee, it’s important to highlight that the individual had been with the company for less than three months. At first, the flirting was seen as harmless, leading the company to take no immediate action.
Problem Escalation:
As time passed, the shift leader’s advances became increasingly inappropriate. In the unfolding situation, matters took a significant turn when an attempt was made to kiss the new starter within a staff room—an action that was swiftly and resolutely rebuffed by the recent employee. Given the inherent power imbalance, the new starter faced a dilemma regarding whom to confide in about this distressing incident, which underscores the importance of seeking professional guidance.
Critical Incident:
Two weeks later, during a staff meeting, the shift leader made a derogatory ‘joke‘ about the new starter. Humiliating her in front of her colleagues. This matter reached breaking point when on the way out of the meeting. In addition to the humiliation, the shift leader also touched the employees bottom, belittling her. Insisting that she shouldn’t take it so seriously. Overwhelmed with embarrassment and distress, the new starter left the room in floods of tears. A colleague followed her and discovered the extent of the harassment, including the belief that the shift leader was targeting her after she had rejected his advances.
The colleague encouraged the new starter to take action and submit a formal grievance against the shift leader.
Metis HR’s Intervention:
Recognising the seriousness of the situation, the MD engaged Metis HR to conduct a thorough investigation. Our experts took the following steps:
- Metis HR initiated an immediate assessment to gauge the extent of the issue.
- We conducted confidential interviews with the young woman, the accused, and relevant witnesses to gather facts and perspectives from all parties involved.
- Metis HR meticulously reviewed company policies, procedures, and any existing documentation pertaining to workplace conduct and harassment.
- After gathering all necessary evidence, Metis HR compiled a detailed report summarising our findings, making clear recommendations for action to the MD.
- Throughout the process, we provided guidance to the client on how to handle the situation robustly. Respecting employment legislation and protecting the affected employee.
Outcome:
Metis HR’s intervention enabled the engineering company to take swift and appropriate action. Based on our recommendations, the shift leader faced formal disciplinary action in line with company policies. The affected employee received support, including counselling and workplace accommodations to ensure their comfort and safety.
Conclusion:
This case highlights the importance of resolving workplace harassment promptly and professionally, especially in diverse workplace settings. Metis HR’s comprehensive investigation and guidance helped the company resolve a troubling situation, promoting a safe and respectful workplace for all employees. Encouragement from colleagues to report such incidents is vital in creating a culture where inappropriate behaviour is not tolerated.
Metis HR adopts a non-judgmental stance, focusing solely on factual analysis and objective assessment. Our methodology is built on a commitment to fairness, integrity, and an unbiased evaluation of each situation. Perfectly positioning us to assit with resolving workplace harassment.
At Metis HR we firmly believe in:
Fact-Based Analysis: Our approach revolves around a meticulous examination of facts, evidence, and documented information. We avoid making assumptions or passing judgment based on personal biases.
Neutral Evaluation: Our team remains impartial throughout the investigative process, ensuring that all parties involved are treated fairly and without prejudice.
Evidence-Centric Findings: Our conclusions and recommendations stem from concrete evidence and corroborated accounts, ensuring a reliable and unbiased perspective.
Respectful Handling: As a part of our approach, we handle each case with the utmost respect, empathy, and sensitivity, always placing the well-being of all those involved as our top priority. Whats more we illustrate our commitment to adhering to the principles of neutrality and objectivity. Therefore ensuring that we maintain a high standard of professionalism and fairness in all our endeavors.
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