How Metis HR Helped an Employer Address Workplace Boundaries
The Situation
Recently, an estate agency contacted Metis HR after a long-standing employee’s “banter” had gone from playful to problematic.
Known for her quick wit, this employee had developed a reputation for joking around, often with remarks that were a bit too close to the edge. For years, her rude comments and insults had been brushed off as “just her humour.” But over time, her words began to make colleagues increasingly uncomfortable.
Things came to a head this past summer. During a conversation with a colleague who’d been open with his team about his mental health struggles, this employee called him “boring and dull” for skipping a team event that was due to take place and then, while laughing, added, “Maybe it’s because of your teeny tiny penis you’re so miserable!” The employee appeared quite pleased with her ‘joke’ but her remark shocked her colleagues and deeply embarrassed her target.
Management realised they couldn’t just ignore this behaviour anymore – they had a responsibility to step in, but they had no idea where to even begin. That’s when they contacted Metis HR – the experts.
Ready to see how we can make a difference for your business? Call Metis HR on 01706 565 332 or book your FREE HR review today – it’s time to unlock the support and expertise you deserve!
The HR Challenge
This wasn’t just about one inappropriate comment; it was about creating a healthy workplace culture.
Legally, it was also a very serious issue. Under the Equality Act 2010, employers have a duty to prevent harassment, and offensive comments – especially ones that are sexual or target a person’s mental health and create a hostile work environment. Additionally, the Health and Safety at Work Act 1974 requires that employers protect their employees’ mental health and wellbeing.
The management team truly wanted to do right by their people and their business, but they felt uncertain about how to handle the situation. They needed clear, practical guidance to move forward with confidence, which is exactly what led them to contact Metis HR.
How Metis HR Stepped In
We provided the employer with straightforward, pragmatic advice to tackle the issue effectively and professionally. This gave them the confidence to address the situation efficiently, minimising risks, saving time, and preserving employee trust—ensuring their business stayed on track without unnecessary complications.
Here’s how we helped
We helped management understand the serious implications under the Equality Act. Our focus was on guiding them through a compliant and professional approach, preserving employee trust while addressing the issue directly.
The employee was made aware of the potential consequences of their behavior and was placed on a Performance Improvement Plan, which included training on respectful workplace conduct.
We also highlighted the importance of maintaining appropriate boundaries in workplace “banter,” ensuring that humor does not cross into personal or sexual territory, which can lead to discomfort or harassment.
Establishing clear guidelines is essential to prevent these situations.
The Outcome
By following our expert guidance, the estate agency saw immediate changes. The employee at the centre of the issue acknowledged the harm her words had caused and committed to changing her approach. Her colleagues felt relieved that their concerns were finally being taken seriously.
With clear guidelines put in place, the team morale improved massively. The employees felt safer and more comfortable at work.
Sound Familiar?
If this story sounds familiar, you’re not alone. Many employers struggle to address “banter” that crosses the line. But, ignoring it can and will lead to bigger problems down the line, affecting your team’s morale and even putting you at risk legally. At Metis HR, we’re here to help you tackle these issues with confidence.
Need to tackle a tricky situation? Contact us at 01706 565 332 for a chat – we can support you in creating a workplace where respect and professionalism thrive.
